Shipping Policy
Shipping Policy
At cleanyourspace.shop, we aim to provide a seamless and efficient shipping experience for our customers. Below you will find information about our shipping policies, including shipping options, processing times, delivery times, and any associated costs.
1. Shipping Locations
We currently offer shipping to the following locations:
- Domestic Shipping (Within the United States): We ship to all 50 states, including Alaska and Hawaii.
- International Shipping: We also offer international shipping to select countries. Please check at checkout to confirm whether we ship to your location.
2. Shipping Methods & Costs
We provide several shipping options for your convenience, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location.
- Standard Shipping: Delivery typically within 5-7 business days (for domestic orders within the contiguous U.S.).
- Expedited Shipping: Delivery within 2-3 business days for an additional fee.
- Express Shipping: Delivery within 1-2 business days for urgent orders.
Shipping costs will be displayed at checkout, and you will be able to choose the option that best suits your needs. Free shipping is available on select orders over a certain amount. Please check our Promotions section for ongoing offers.
3. Order Processing Time
- Processing Time: All orders are processed within 1-2 business days of receipt. Orders placed after 3:00 PM (local time) may not be processed until the following business day.
- Handling Time: Once your order has been processed, we will ship it as quickly as possible, typically within the stated shipping timeframes.
Please note that orders placed during holidays, weekends, or promotional events may experience slight delays.
4. Tracking Your Order
Once your order has shipped, we will send you a confirmation email with a tracking number so you can monitor the progress of your shipment. You can use this tracking number to check the status of your order directly on the carrier's website (e.g., UPS, FedEx, USPS, etc.).
5. Delivery Times
- Domestic Orders: Once your order has been shipped, delivery times vary depending on your location and the shipping method selected. Delivery typically takes 5-7 business days for standard shipping within the U.S. Expedited and express shipping options are available for faster delivery.
- International Orders: Delivery times for international orders depend on the destination country and customs processing. International shipping may take anywhere from 7-21 business days. Customs duties and taxes are the responsibility of the customer.
6. Shipping Restrictions
- P.O. Boxes and APO/FPO Addresses: We do offer shipping to P.O. Boxes and APO/FPO addresses within the United States. However, certain shipping methods (such as expedited or express) may not be available to these addresses.
- Oversized Items: Some large or heavy items may require special shipping arrangements or incur additional shipping fees. If this applies to your order, we will notify you prior to processing.
7. Lost or Damaged Orders
We take great care in packaging your products, but accidents can happen during transit. If your order is lost or damaged during shipping, please contact us immediately at support@cleanyourspace.shop We will work with the carrier to resolve the issue and ensure you receive a replacement or refund if necessary.
Please retain the packaging and take photos of any damage for our records.
8. Shipping Address Changes
Once your order has been processed, we are unable to change the shipping address. If you realize you’ve entered an incorrect address, please contact us immediately at support@cleanyourspace.shop. We will do our best to assist you, but please note that changes cannot be guaranteed once the order has been shipped.
9. Customs Duties and Taxes (For International Orders)
For international orders, the recipient is responsible for paying any applicable customs duties, taxes, and fees imposed by the destination country. These charges are typically due upon arrival of the goods in the destination country, and customs regulations vary by location. We recommend checking with your local customs office for more information regarding any additional charges.
10. Free Shipping Promotions
We periodically offer free shipping promotions on orders over a certain amount. To be eligible for free shipping, the subtotal of your order (before taxes) must meet the required minimum. Free shipping applies to standard shipping methods only and may not be combined with other offers.
11. Customer Support
If you have any questions regarding our shipping policy, or if you need assistance with your order, please feel free to contact our customer service team:
- Email: support@cleanyourspace.shop
- Live Chat: Visit our website and click the “Live Chat” button in the bottom-right corner to get in touch with us.
We are here to ensure you have a positive experience with us, from the moment you place your order to when it arrives at your doorstep!
Thank you for choosing cleanyourspace.shop. We look forward to serving you and ensuring your shopping experience is as smooth as possible!
