Track your order
Track Your Order
Thank you for shopping with cleanyourspace.shop! We understand how important it is to know the status of your order. Below you will find all the details you need to track your purchase and stay updated on your delivery.
How to Track Your Order
Once your order has been shipped, we will send you a confirmation email that includes a tracking number. You can use this tracking number to track your order through our shipping carrier’s website.
Here’s how to track your order:
Find Your Tracking Number: After your order has been dispatched, check your email for a shipment confirmation. This email will contain the tracking number, which you can use to monitor your shipment’s progress.
Visit the Carrier’s Tracking Page: Depending on the shipping carrier, you can track your order by visiting the appropriate tracking page. Here are the links to some of the major carriers:
- UPS: www.ups.com
- FedEx: www.fedex.com
- USPS: www.usps.com
Enter the Tracking Number: On the carrier's website, enter your tracking number into the tracking tool. You will then be able to see real-time updates on your package’s location and estimated delivery date.
What to Do If Your Tracking Number Isn't Working
If your tracking number doesn’t show any information or isn’t working, don’t worry! This can sometimes happen if the carrier hasn’t updated the system yet or if there is a delay in their tracking updates. Here are some steps you can take:
- Wait 24 Hours: Occasionally, tracking numbers take a little time to sync with the carrier's system. Wait up to 24 hours and check again.
- Check for Email Updates: Make sure you’ve checked your inbox (and spam/junk folder) for any updates from us regarding your order. If we have any shipping delays or issues, we will notify you promptly.
- Contact Us: If the tracking number still isn't working after 24 hours or you’re concerned about the status of your order, feel free to reach out to our customer service team. We are here to help!
Customer Service Contact Information
If you need assistance tracking your order or if you have any questions, please don’t hesitate to contact our support team:
- Email: support@cleanyourspace.shop
- Live Chat: Visit our website and click on the “Live Chat” button in the bottom-right corner to get in touch with us.
We will be happy to assist you and provide the most accurate information regarding your order’s status.
What to Do If Your Order is Delayed or Lost
If your order is delayed or you believe it may be lost in transit, please follow these steps:
- Check the Tracking Page: Look at the tracking updates on the carrier’s website to see if there’s been a delay or any issues during transit.
- Wait for the Final Delivery Attempt: Carriers may make multiple delivery attempts before returning the package to the sender. Please give it a few days for any additional delivery attempts.
- Contact Us: If the package still hasn’t arrived or if the tracking shows a "delivered" status but you didn’t receive it, contact us as soon as possible. We will work with the carrier to investigate the issue and ensure a resolution.
Order Issues or Returns
If you receive a product that is damaged or you have any issues with your order once it arrives, please refer to our Return & Refund Policy. We are committed to ensuring your satisfaction and will work with you to resolve any issues with your order.
Thank you for choosing cleanyourspace.shop! We’re here to help make sure your shopping experience is smooth from start to finish. Happy shopping!
